Freedom Plumbing Services
Last updated: September 8, 2026
This policy explains what information Freedom Plumbing Services ("we," "us," "our") collects when you use our website, www.freedomplumbingservicesaz.com (the "Website"), how we use it, and the choices you have. By using the Website, you agree to the practices described here.
Information We Collect
Information you give us. When you contact us through the Website, by phone, by email, or through our online scheduling system, we collect the information you provide, such as your name, email address, mailing address, phone number, and details about your service request.
Information collected automatically. When you visit the Website, we may collect non-personal information such as your IP address, browser type, operating system, the site that referred you, and the pages you viewed. This information does not identify you personally.
Cookies. The Website uses cookies, small data files stored on your device. Cookies help the Website work properly, remember repeat visitors, and show us how the Website is used. Cookies are not linked to your personal information. You can disable cookies in your browser settings, but some features of the Website may not work.
How We Use Your Information
We use the information we collect to:
- Respond to your requests and provide plumbing services
- Schedule and confirm appointments
- Provide customer support
- Maintain, evaluate, and improve our services and the Website
SMS / Text Messaging
If you opt in to receive text messages from us, we collect your name, email address, mailing address, and mobile phone number. This information is collected through the Website contact form, by email, by phone, or through our scheduling system.
We use this information only to send appointment confirmations and notifications when a plumber is en route.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Freedom Plumbing Services will not sell, rent, or share the mobile numbers we collect.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Opt out. You can opt out at any time by replying STOP or CANCEL to any message, or by contacting us at (928) 235-2101 or contact@freedomplumbingservicesaz.com. After you unsubscribe, you will receive one final message confirming you have been removed. We will remove your number from our list within 24 hours.
Help. Reply HELP to any message for assistance. You will receive a text with our phone number, email, and website.
We keep your SMS information as long as you are subscribed. You may request deletion at any time.
How We Share Information
We do not sell, rent, or share your personal information with third parties for marketing purposes, including mass email marketing.
We may disclose personal information or an IP address when required by law or when we believe in good faith that doing so is necessary to:
- Comply with legal process or cooperate with an investigation of suspected unlawful activity
- Protect and defend the rights or property of Freedom Plumbing Services and the Website
- Identify anyone who may be violating the law, the rights of others, or misusing the Website
Security
We follow generally accepted industry standards to protect the information you submit to us, both during transmission and after we receive it.
Offline, only employees who need your information to do their job, such as billing or customer service, have access to it. The systems that store personal information are kept in a secure environment.
No method of transmission or storage is completely secure. Anything you post publicly online, including on social media or public forums, can be collected and used by others.
Links to Other Sites
The Website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. Review the privacy policy of any site that collects your personal information.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new "last updated" date. Please check this page from time to time.
Contact Us
If you have questions about this policy or believe we are not following it, contact:
Freedom Plumbing Services
Attn: Privacy Officer
Fort Mohave, AZ 86426
(928) 235-2101
contact@freedomplumbingservicesaz.com
