Your service visit
What to expect
Your softener will regain its maximum capacity. You'll notice improved water pressure if the old mushy resin was restricting flow, and your soft water will remain consistent between regeneration cycles.
Helpful answers
Common questions
How do I know if I need new resin or a whole new softener?
If the control valve head is still mechanically sound and correctly shifting through its cycles, replacing just the resin saves money. If the electronics are dead, a full replacement is wiser.
Why did my resin fail?
High chlorine levels in municipal water aggressively degrade standard resin over time, turning the beads into a gel that restricts water flow.
What kind of resin do you use?
We use high-quality 10% cross-linked resin, which is significantly more resistant to chlorine damage than the cheaper 8% resin used in big-box store softeners.